Blog: Omni-channel


This Year Will be About Knowing What Media Works for Your Restaurant

This Year Will be About Knowing What Media Works for Your Restaurant
2019 - The Year of 'Ad-tribution' The restaurant industry continues to be challenged. Traffic remains weak, quality labor is hard to find (and expensive) and food costs are rising for all brands, from QSRs to fine dining. And based on 2019 projections, it will be a battle for share. The struggle is real and to win the battle, you must ensure your marketing campaigns are strategic, consumer-centric...
Presidents Day Weekend Kicks Off Furniture Buying Season

Presidents Day Weekend Kicks Off Furniture Buying Season
So you may be asking yourself, what do this country’s presidents have to do with furniture sales? Well, it’s all in the timing. Retailers know that three-day long weekends are a prime time to get consumers’ attention, especially on larger ticket items. And with the winter weather that this year has hit parts of the country with heavy snow, ice and sub-zero temperatures, many are staying...
Activating the Modern Consumer

Activating the Modern Consumer
Today’s advertising environment has become increasingly complex, with more data available now than ever before. Identifying your ideal consumer requires more than traditional demographic and psychographic data provides. Relying on historical customer purchase data tells you who purchased your product and services in the past; it doesn’t tell you who you need to reach now in order to grow...
Four Reasons Loyalty Marketing Alone Can Only go so Far

Four Reasons Loyalty Marketing Alone Can Only go so Far
In a recent Nielsen CMO Report, 76 percent of respondents said customer loyalty campaign objectives were extremely or very important. It’s not unusual to wrestle with marketing budgets and the value of loyalty marketing versus customer acquisition. Your best customers can often drive revenue quicker since they respond to your marketing and offers the fastest, while customer acquisition can be...
Travel and Entertainment Spend Returns

Travel and Entertainment Spend Returns
Travel and entertainment expenditures have returned following the long recession that began in 2008. This is good news for marketers who can now re-engage consumers with money in their pockets ready to spend on trips and fun outings. In fact, the industry has been growing beyond the pre-recession peak for the past five years, so marketers should seize the opportunity armed with a better understanding...
Have no Fear – A Balanced Media Mix Wins Every Time

Have no Fear – A Balanced Media Mix Wins Every Time
Advertisers continue to struggle with the delicate balance of selecting the right mix of media channels, in an era where consumer advertising avoidance behavior is growing. Additionally, restaurant traffic continues to be one of the many challenges operators are battling in today’s environment. With traffic driving strategies at the forefront of restaurant marketing strategies, it begs the question...
Tips to Ensure Your Advertising Investment is Protected

Tips to Ensure Your Advertising Investment is Protected
How well does your media partner protect your advertising investment across print and digital media, coupon promotions and sweepstakes? Whether you’re spending hundreds, thousands or millions of dollars on campaigns to engage and activate buyers, integrity and trust matter. Especially today, when consumers use multiple touch points, be sure your partner delivers quality assurance and accountability...
Audience Analytics – Knowing Who, What, Where, When and Maybe How and Why…

Audience Analytics – Knowing Who, What, Where, When and Maybe How and Why…
It’s All About Precision With the increasing importance of campaign performance evaluation, assessing the efficacy of coordinated multi-channel media execution, and driving greater personalization and relevance of consumer engagement, precise knowledge of your audience is more important than ever. In the ‘70s, ‘80s and early ‘90s, traditional media channels were the playground...
The Importance of Media Spend Attribution for Auto Dealerships

The Importance of Media Spend Attribution for Auto Dealerships
It’s no secret that the automotive industry is very competitive. Dealerships need to be top-of-mind when would-be buyers are in-market, otherwise they can easily lose the sale. This puts a lot of pressure on them to saturate the market with media, ensuring they have a steady pipeline of customers. The good news for auto dealerships is that the ability to target print and digital media to consumers...
The Future is Now - Mobile Marketing Channels Extend Your Campaigns from Print to Digital

The Future is Now - Mobile Marketing Channels Extend Your Campaigns from Print to Digital
Myth: The average goldfish can hold a thought for only three seconds (they can actually remember for up to three months). Fact: The average human attention span has dropped 33 percent since 2000 from 12 seconds to 8 (yes 8) seconds long! Reason: Us consumers are spending almost three hours a day interacting with digital media on smartphones with 90 percent of our mobile minutes devoted to native apps...
2017 - Reaching Full Learning Potential With the Right Mix of Data, Machines and People

2017 - Reaching Full Learning Potential With the Right Mix of Data, Machines and People
As 2016 comes to a close and we look forward to the new year, it is expected that the following trends will continue their revolutionary impact on our world:     - Mobile and other “smart” device presence and usage will continue to expand rapidly, and     - Data, both produced and collected, will continue to grow at exponential rates. With a rapid...
Digital Coupons - A Love Story

Digital Coupons - A Love Story
What follows is a true love story. At my workplace we distribute a lot of coupons. Through digital media alone we distribute tens of millions of coupons on behalf of our consumer packaged goods (CPG) clients. These coupons land on the desktops, tablets, printers and mobile devices of hundreds of thousands of consumers each year. Our relationship with these consumers is pretty straightforward: we have...
The Importance of Frequency in Today’s Multi-Channel Marketplace

The Importance of Frequency in Today’s Multi-Channel Marketplace
It would be nice if we could do things one time and get the results that we wanted. Imagine if we only exercised or ate healthy one time and we were able to look in the mirror and see the best version of ourselves. What if we practiced a sport one time and we could become an Olympic Champion. It would be fantastic, but we know it doesn’t work that way. Advertising is the same. No matter how much...
Health Care – Seize the Consumer Marketing Opportunity

Health Care – Seize the Consumer Marketing Opportunity
Today, health care marketers are facing an increasingly complex marketplace. They struggle between the desire to provide best-in-class care and meet their balance sheet objectives, while attempting to manage commoditization pressures due to the Affordable Care Act (ACA). Anyone attending any number of health care conferences in 2016 could have mistaken them for big box retail events with the constant,...
Adapting to the New Retail Landscape — Two Steps to Creating an Omni-Channel Experience

Adapting to the New Retail Landscape — Two Steps to Creating an Omni-Channel Experience
Shopping has evolved beyond the traditional interactions between local store owner and customer. Today, store owner/customer relationships are virtual as well as personal. Consumers have the means to shop anywhere and as a result, customer loyalty is hard to come by. Local mom-and-pop stores compete with national chains, and both fight tough competition from the digital world. They battle viral word...